RETURN POLICY:
Any merchandise may be returned within 30 days from the date of receipt for refund or exchange with the qualifying conditions detailed below. Failure to adhere to this policy will void your return and the merchandise will not be accepted. We suggest using UPS or another insured carrier to verify and protect the value of your merchandise. Used merchandise will not be accepted for return. Shipping will be refunded only for defective merchandise.
ALL SHOE, RACQUET, AND APPAREL PURCHASES:
Returns will be accepted only for items in new condition and with original packaging.
Shoes must be returned in brand new condition and in the original manufacturer's shoe box. Do not apply any shipping labels or packing tape to the shoe box. Please wrap the shoe box in brown paper or other wrapping material, or place it into a larger box, in order to preserve the shoe box. Shoes cannot be scuffed, marked, or show signs of wear.
Racquets must include original plastic on grip, no marks on frame, or signs of any use.
Apparel must be returned with original hang tags or labels, and cannot show signs of wear.
Our returns and exchange address is:
RallyTennis.com
Returns Department
2605 E. Oakley Park Rd, Ste. C
Commerce Township, MI 48390
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